All international orders are subject to customs and duty fees as defined by the country of import. Customs and duty fees are not included in your L'élianne order and/or shipping total. L'élianne is not responsible for fees associated with import. All fees must be paid by the parcel recipient. Orders shipped Delivered Duty Unpaid (DDU) and unclaimed or refused by customers will be destroyed by the carrier. L'élianne does not issue refunds as a result of unpaid DDU fees.